[jaturulMember]

Yeah, thinking of it now, it makes sense – that other cable that you could see in the video was surprisingly flat. Congrats on a great eye and again, thanks for the help!

[jaturulMember]

@ ubld.it
I tried a different cable with the TRNG and it started working. Sorry for such a commotion – I just didn’t think there was something wrong with the cable if the device could be seen via the Device Manager. So thank you for your patience and your tips – the problem has been resolved

[jaturulMember]

Thank you for your advice – I have uninstalled the device, rebooted the PC, installed the driver again and rebooted. Unfortunately, it didn’t change anything and the device still wasn’t working. I have also tried doing what you advised on other PCs which included another 64-bit Windows 10 and a 64-bit Windows 7. I had the same results on all of them – no response from the PC after plugging the generator after installing the driver and rebooting the PC. Also, it gave me code 10 after trying to install it as “legacy hardware” through the Windows’ device manager.

Also, I determined the sequence of the LEDs lighting up. I do believe it’s:
PWR
PWR
G1
G2
ACT
G2
G1
PWR
G1
G2
ACT
G2
G1
PWR
PWR G1 G2 ACT
PWR G1 G2 ACT
PWR G1 G2
If you’d like to see for yourself, I’ve included a link to the video of the device’s LED sequence here https://vid.me/Wh29. I would very much appreciate any further hints.

[Author]

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